Pairo — Support

Something not working, or a question about your subscription? Write to us and we will reply.

Frequently asked

How do I restore my purchase?

Open Pairo → Settings → Restore Purchases. On iPhone and iPad use the same Apple Account you bought with; on Android use the same Google account.

How many cards are free?

Every deck opens with 15 free cards. Pairo Premium unlocks all 14 decks in full, plus every deck we add later, and removes ads.

How do I cancel a subscription?

On iPhone and iPad, subscriptions are managed by Apple: iOS Settings → your name → Subscriptions → Pairo. On Android, open the Google Play Store → your profile → Payments & subscriptions → Subscriptions → Pairo. Cancelling there stops future renewals.

Does the app work offline?

Yes. All cards are stored inside the app; no internet connection is needed to play.

Which languages are supported?

English, Turkish, German, Spanish, French, Italian, Portuguese, Dutch, Swedish, Danish, Norwegian, Finnish, Polish, Indonesian, Japanese, Korean and Arabic. Change it in Language on the main menu.